Get Resolution Ticket

This endpoint is used to get resolution ticket by shop_id.

Path

get

/resolution/v1/fs/:fs_id/ticket?shop_id={{shop_id}}

Request Parameters

Parameter	Type	Required	Location	Description
fs_id	Integer	Required	path	Fulfillment service unique identifier
shop_id	Integer	Required	query	Shop unique identifier
start_date	Integer	Required	body	UNIX timestamp of date (hour, min, sec) from which the resolution ticket are
end_date	Integer	Required	body	UNIX timestamp of date (hour, min, sec) to which the resolution ticket are

Example Request

Curl

curl -X GET \
    'https://fs.tokopedia.net/resolution/v1/fs/1/ticket?from_date=2021-08-06&to_date=2021-08-31&shop_id=1' \
    -H 'Authorization: Bearer C-UMqWWXRqaJugr7w5U0zQ' \

Response Parameters

Name	Type	Demo Value	Description
is_success	Boolean	true	Is request success?
startdate	Timestamp	2021-08-24	Resolution Ticket Start Date
enddate	Timestamp	2021-08-31	Resolution Ticket End Date
shops	Array Object

Success Response Examples

{
    "header": {
        "process_time": 659,
        "messages": "Your request has been processed successfully"
    },
    "data": {
        "is_success": true,
        "startdate": "2021-08-24",
        "enddate": "2021-08-31",
        "shops": [
            {
                "shop_id": 1,
                "shop_name": "Test",
                "ticket": [
                    {
                        "id": 1,
                        "problem_type": "Product broken/not same as description",
                        "status": "Finished",
                        "open_date": "2021-08-26",
                        "sla_date": "2021-08-30",
                        "close_date": "2021-08-30",
                        "invoice_number": "INV/1/MPL/1",
                        "solution": "Refund",
                        "complaint_product": [
                            {
                                "id": 1,
                                "Name": "Kipas angin super dingin",
                                "qty": 1,
                                "price": 2000,
                                "final_price": 0,
                                "image": "test"
                            }
                        ],
                        "fault": "Seller",
                        "shipping_amt": 0,
                        "total_issued_funds": 2000
                    }
                ]
            }
        ]
    }
}

Error Response Examples

{
    "header": {
        "process_time": 0,
        "messages": "We could not process your request due to malformed request, please check again",
        "reason": "Shop ID is not valid",
        "error_code": "RESO_DLV_002"
    },
    "data": null
}

Error Codes