SLA
Below are latency expectations for each endpoint that need to be complied.
| Endpoint | Latency (less than) |
|---|---|
| Get Token | 1 second |
| Health Check | 100 millisecond |
| Inquiry | 3 second |
| Payment | 1 second |
| Check Status | 500 millisecond |
| Get Balance | 1 second |
| Get Offer | 500 millisecond |
| Void Refund | 3 second |
There are certain SLA that need to be complied as follows.
| Business Process | SLA |
|---|---|
| Order SLA, from Payment to fulfilled (response code 00 and message success) | 5 seconds |
| Transactional issue (i.e Pending) | 24 hours |
| Emergency issue (i.e invalid signature) | 1 hour |